Handiwork Consulting Pty Ltd (“Handiwork”, “we”, “us”) respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
We collect the information you choose to give us, including your name, email address, business name and website, and anything you tell us through our contact form, the AI Readiness Check, or a newsletter sign-up. If you become a client, we also collect the information needed to do the work. We collect basic, anonymous analytics about how the site is used.
We use your information to respond to your enquiry, to prepare for and deliver our consulting work, to send you the newsletter if you have asked for it, and to run and improve our website. We do not sell your personal information.
Your information is stored in reputable third-party tools we use to run the business, such as our form, database, email, scheduling and automation providers. These providers process data on our behalf under their own security and privacy terms. We share your information only where it is needed to deliver our service, or where the law requires it.
Helping you use AI safely is central to what we do. We do not put your confidential or client information into AI tools without your agreement, and when we set tools up we favour configurations that keep your data under your control, such as no-training settings and appropriate access limits.
Our website may use cookies and basic analytics to understand general usage and improve the experience. You can control cookies through your browser settings.
We keep personal information only for as long as we need it for the purposes above, or for as long as the law requires, after which we remove or de-identify it.
You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you the newsletter. Contact us and we will help.
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
For any privacy question or request, email us at hello@handiwork.com.au.
